Returns & Exchanges

At My Tool Store, we want you to be completely satisfied with your fashion finds; if you are not happy with your purchase, you can return any unworn items within 30 days of delivery. All returned merchandise must be in original condition with tags attached to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop off the package at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the items, we will process your refund to your original payment method within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing